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    Privacy Policy

    Welcome to Shree Sanwaliya Distributors (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when you visit or interact with our website  Shree Sanwaliya Distributors. 
    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you browse our site, make inquiries, or place orders.

    1. Information We Collect

    We collect information that you provide directly to us, as well as information automatically generated when you use our website.

    A. Personal Information You Provide

    We may collect personal details when you contact us, request a quote, register an account, or place an order. This includes:
    • Contact Details: Name, email address, phone number, and physical billing/shipping address.
    • Business Information: Company/firm name, GST number (if applicable), and business address.
    • Transaction & Order Details: Products ordered, order history, and payment status.
    • Communications: Any messages, feedback, or inquiries you send us via forms, email, or customer support channels.

    B. Automatically Collected Information

    When you visit our website, our servers automatically log standard technical data, including:
    • Your IP address, browser type, and device information.
    • Pages viewed, links clicked, time spent on pages, and referring URLs.
    • Cookies and tracking technologies used to analyze site traffic and enhance user experience.

    2. How We Use Your Information

    We use the collected information for standard operational and business purposes, including to:
    • Process and fulfill your wholesale/distribution orders and supply requests.
    • Provide invoices, order confirmations, and delivery status updates.
    • Respond to your inquiries, customer service requests, and requests for quotes.
    • Improve our website layout, performance, and product offerings.
    • Send relevant business communications, promotional offers, or updates (you may opt out at any time).
    • Detect, prevent, and address security incidents or illegal activities.
    • Comply with legal and tax obligations.

    3. How We Share Your Information

    We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following circumstances:
    • Service Providers & Business Partners: Third-party logistics/courier partners to deliver goods, payment gateway providers to process payments, and IT/web hosting providers.
    • Legal Compliance: When required by law, subpoena, or government regulation, or to protect the rights, property, and safety of Shree Sanwaliya Distributors, our users, or others.
    • Business Transfers: In connection with any merger, sale of company assets, or restructuring of our distribution operations.

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to improve your experience on our website:
    • Essential Cookies: Necessary for basic site navigation and operational security.
    • Analytics Cookies: Help us understand how visitors interact with our site so we can improve usability.
    • You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
     

    5. Data Security

    We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.
     

    6. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, complete business transactions, resolve disputes, and fulfill tax or legal record-keeping requirements.
     

    7. Your Rights

    Depending on your location, you may have the following rights regarding your personal data:
    • Access & Review: Request a copy of the personal information we hold about you.
    • Correction: Request that we update or correct inaccurate or incomplete details.
    • Deletion: Request that we delete your personal information, subject to applicable legal retention rules.
    • Opt-Out: Unsubscribe from promotional communications at any time via the link provided in our emails or by contacting us directly.

    8. Third-Party Links

    Our website may contain links to external sites operated by third parties (e.g., payment gateways or delivery partners). We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal details.
     

    9. Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
     

    10. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:
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